Frequently Asked Questions

What are my benefits from buying wrought iron fence from you?

We work with you one-on-one to get an iron fence or wrought iron gate crafted specifically to your design. Our customers will tell you that we ship fast. We'll create the fence based on solid, sturdy designs that have lasted 100 years. The fencing will also be easy to install.

Share your ideas, and we'll engineer your iron fence down to the inch!

What is your warranty? Do you offer one?

We don't offer a warranty because warranties contain fine print and loopholes. We absolutely stand behind our products 100 percent, and if you have an issue let's get it fixed immediately. Another reason is because your order will be custom to your needs. Our wrought iron fence designs will last generations, and other products like cast iron urns will outlast a 25-year warranty.

We prefer working together and servicing you. The other option is to offer one item, with no customization, mass produce it (and mark up pricing 500%) and ship it with a 25-year warranty. That's not us. That's for the big box store down your street.

Ok, what if my item arrives broken from shipping?

We'll replace it, repair it or work with you to make the order right. If the item requires shipment back to us, it'll be your expense. We're a small, family-owned business, and we're unable to absorb return costs at this time.

We'll work with you. For example, if a freight company roughly handles a custom fence panel to where a weld breaks, it might be effective to talk to your neighbor who welds, and repair it, rather than shipping it back and forth. On any order issues, phone us toll free: 1-217-773-3766

What States require a use tax to purchase from our online marketplace?

• Washington

Sales or use tax is due on certain purchases delivered or sourced to Washington. Washington requires you to file a use tax return when sales tax is not paid at the time of purchase. This message is required under the Revised Code of Washington 82.13.020(2)(a)(i).

Washington Dept of Revenue

• Pennsylvania

Pennsylvania sales or use tax may be due in connection with the purchase and delivery of tangible personal property to Pennsylvania individuals and businesses.

The purchaser is required to file a use tax return if tax is due in connection with the purchase and delivery in the Commonwealth.

This notice is required pursuant to the provisions of the Tax Reform Code of 1971. 72 P.S. ? 7213.2.

Pennsylvania Dept of Revenue

What is Cost to Ship?

Free Shipping to the Lower 48, and in other areas, see the shipping cost in your shopping cart. Enter your location and click the gray apply button to see shipping calculated.

How do I know the quantity of fencing to order?

Draw us a sketch. Take a picture. Share your design. Send us your layout with measurements, and we will do the rest. We hand-craft pieces to fit your space right down to the inch!

What is a rustic finish?

Our finishes all have a rustic, vintage or even a "shabby" feel. We are happy to coat your items to fit your style so do let us know what you like. What decor or look are you going for? Share your ideas with us. We will work hard to make your order perfect.

Click Our Finishes.

Do you make your products yourself?

We bring the wrought iron garden decor from Mexico. We source cast iron urns manufactured in China. The connecting fencing and gates are made in welding shops here in Illinois. We purchase steel in large quantities to keep the cost reasonable. We create our fencing line of products from the antique fences designed 100 years ago.

Our weld shop and paint shop add craftsmanship and a customized look to your order of other rustic or vintage items.

Do you have a ladder the size I need?

We have a huge inventory of farm ladders used in painting around the house or barn; orchard ladders used in Midwest apple orchards; and sections of ladders cut down to make products like wine racks and pot holders.

Our pickers search three states here in the Midwest to bring us all sizes. We cut them to fit your space. In general, we will match the size and look you have in mind.

Are your wrought iron products truly handmade?

Yes, our wrought iron gates, planters, benches, and garden structures are carefully designed and handcrafted with attention to detail. We combine traditional craftsmanship with modern precision to ensure every piece is both beautiful and built to last.

Can I customize a gate, fence, or garden structure?

Absolutely. Custom work is one of our specialties. We can design and build custom steel entry gates, fencing, arbors, and more to match your style, dimensions, and property needs.

How durable are your wrought iron products?

Our products are made from high-quality steel and built for long-term outdoor use. With proper care, they are designed to withstand the elements and provide lasting beauty for years.

Do you ship nationwide?

Yes, we ship all of our products across the United States. Each item is carefully packaged to ensure it arrives safely at your home.

What kind of maintenance do wrought iron pieces require?

Wrought iron is low-maintenance but benefits from occasional care. We recommend periodic cleaning and touch-up painting if needed to prevent rust and keep your piece looking its best.

How long does it take to receive a custom order?

Lead times vary depending on the complexity of the design, but most custom projects take a few weeks to complete. We’ll provide a timeline when your order is confirmed.

Are your products suitable for all climates?

Yes, our products are designed to perform in a variety of climates. Protective finishes help guard against moisture and weather-related wear.

What makes your products different from mass-produced alternatives?

Unlike mass-produced items, our pieces are crafted with a focus on quality, detail, and longevity. We blend old-world charm with modern fabrication techniques, creating unique products that stand out.

Do you offer antique or vintage pieces as well?

Our roots are in antiques, and we occasionally offer unique or antique-inspired items alongside our handcrafted wrought iron products.

How do I choose the right gate or garden structure for my space?

We’re happy to help. Factors like size, layout, and design style all play a role, and we can guide you toward the best option—or create something custom tailored to your property.

Are your planters and garden décor functional as well as decorative?

Yes, our planters and garden décor are designed to be both practical and visually striking, giving you durable pieces that enhance your outdoor space.

Is installation included with your products?

Installation is typically not included since we ship nationwide, but we can provide guidance or recommendations to help you or your contractor install your piece properly.