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Call Today: 866-514-2733

Email or call us 866-514-2733 to see if your order qualifies for combined shipping.

Complete Shipping Info

See The Shipping Cost In the Shopping Cart


Most products sold on A Rustic Garden are large or heavy, or both. We seem to like BIG merchandise. The shipping is factored automatically and will show up in the shopping cart.

Your Shipping Cost will appear in your Checkout process when you enter your Ship To information. Simply select your Destination State and then hit APPLY.

California, for example, select "CA California" in the Destination State menu, then click the gray Apply button.

Combined Shipping on Orders With Multiple Items


We strive to provide the most affordable and economical shipping on every order.

Often on orders with multiple items that nest together, the shipping can be combined although our shipping calculator does not always reflect this. Please feel free to email or call us at 866-514-2733 to see if your order qualifies for combined shipping.

We Ship To Businesses Or Right To Your Residence


Smaller items can be packaged and ship through FedEx Ground.

Larger, heavier items need to ship through a freight company and will deliver by a large tractor trailer. They usually park on the street and offer curb deliveries only. Normally they have a lift gate to drop the order to the ground and move it to the side.

Business Deliveries - To be classed as a business you need to keep hours and be located in a business district. They will not call for an appointment so someone needs to be there during business hours to sign for it or there will be redelivery fees.

Residential - The trucks deliver right to your home. The shipper will call you to give you a window of time when the truck will arrive. An adult needs to be home to inspect and sign for the shipment. If for some reason you are not there redelivery fees will apply.

Inspect Your Shipment For Damage


We rarely have a problem but if you do find any damage you will need to make note of the problem on the driver's bill of lading before they leave.

If you are not able to see all the product to inspect it while the driver is there you need to write "Subject to Inspection" with your signature on the Driver's Bill of Lading and inspect the material as soon as you can.

CALL Toll Free: 866 514 2733
EMAIL: info@arusticgarden.com
FAX - 217-773-3782

We Specialize in Shipping LARGE HEAVY Products. We can Get It Done!

Shipping Damage


GROUND DELIVERIES In the event that an item arrives damaged from transit by ground or freight service the customers will have 10 days from the time of delivery to report the damage to us with photos to document. We will always stand behind our products and replace or repair any items damaged during shipping.

FREIGHT DELIVERIES All freight shipments needs the customer to be home to sign for the shipment and inspect it for breakage. Rarely does our shipments have any problems but if you do find any damage you will need to make note of the problem on the driver's bill of lading before they leave.

If you are not able to see all the product to inspect it while the driver is there you need to write "Subject to Inspection" with your signature on the Driver's Bill of Lading and inspect the material as soon as you can.

Complete Shipping Info