"I just wanted to take a moment to say how beautiful the scroll tower stands out in my Florida flowerbed. The young Lonicera Sempere vine is taking to it wonderfully as you can see in the picture enclosed. Thank you for making such original, tasteful and useful products.
"LOVE these. And I never provide customer feedback. So much better than what's available at the local garden store--I'd call yours "heirloom pieces" while the local ones are only a bit heavier than garden variety (haha) tomato baskets and wouldn't last more than a few years. Price points are comparable for both. If you could find your way into the Chicago North Shore market--even the farmers market circuit--I think you'd sell a lot. Thank you! Fran"
"I did want to share with you how wonderful my Mystic 26" Small Sphere obelisks look in my border garden. I absolutely love how they look as they support my Asters, and add character and charm to my garden!
I'll definitely be sharing your website with my gardener friends.
Thank you for your fast and friendly service.
"These finials are beautifully made, very sturdy and good weight. You can't beat the price of this quality anywhere. Believe me, I researched before buying.
A special note here about customer service with this company. Deb, the person I dealt with, took it upon herself to contact me to verify the details of my order before submitting it for processing. She wanted to ensure that I was aware of the dimensions of both types of finials available. Who does that?? I was amazed that she took initiative to reach out! Most companies would just submit the order and then ship it out without confirming anything but the shipping arrival date. This really impressed me and I would definitely order again. The only reason for 4 stars is that the manufacturer of the finials was back ordered and didn't advise Deb of this until after the order had been processed for a couple of weeks. She did inform me of it once she got the updated info.
Thank you Deb! ...and thanks to Rustic Garden. Happy customer!"
"I received my order today and love the quality and design of your product. I'm very particular about my home and you met all of my expectations. I'm so glad to have a resource for unique items. Thanks so much!!
"I received my ladder from you this morning and I thought I would send you a couple pictures of how I used it in my home.
I was in France last summer and purchased these antique grain sacks. They look perfect displayed on your rustic ladder!
Thank you again and look forward to eventually purchasing a step ladder sometime soon!
"Hi Deb, my order arrived and I had a friend help me install my 3' fence. I had to call Garrett to get some advice and we had a few mishaps (because the soil here is so sandy we ended up anchoring it intermittently in concrete) but I am thrilled at how it turned out. Complete strangers stop and admire it. Thanks to you guys I finally have real curb appeal and my neighbors are very happy. Thanks a million."
"I am very pleased with your product and VERY VERY pleased with your customer service. I will definitely suggest your company to my friends. Linda"
I don't normally send emails about products I purchase, but the Lawless Arbor Gate was above and beyond anything I expected. It's just nice to see there are companies like yours still out there, who take pride and care in what they do!!!"
"Just wanted to let you know that I received my chandelier and I LOVE it! EXACTLY I've been wanting and it couldn't be more perfect! Thank you for such a great product at a great price!Sincerely,Seana"
"I just had to write a big thank you for all your efforts on my behalf. You went above and beyond to replace the ladder I ordered which has a broken leg. You sent me another ladder even though we tried to glue the broken leg back in place and that ladder arrived so fast I just got the other one glued and dry! Anyway I have renewed faith in the small American enterprises and I will be sure to order again and recommend you to others. God bless you! Patricia"
"Everything arrived. Love it all. Thanks."
"It was a pleasure working with your company. I could not have been happier with the gate and service.
"Just wanted to let you know that our chicken arrived safe and sound this morning and looks AWESOME!"
"My iron tree with birds and birdhouse just arrived. It is fabulous! Great packaging. Took me a good half hour to undo it. I have it all set up in it's special spot, and it looks perfect. Thank you for making such a great garden 'treasure'.
"Dear a rustic garden, thank You for the beautiful gate -this makes my third one that You have made for me. I have been so pleased by the quality and professionalism of your work. I will recommend You to all my friends who are admiring the work. Sometime in the future, I wouldn't be surprised if I order more!- Thanks again, sincerely, Waverly"
"Please pass on my thanks to Garrett. We installed the gate today and it's perfect. Great work!
All the best,
"Dear Rustic Garden,
I received my planter and liner. It is gorgeous. I can hardly wait to plant flowers in it.
Very Good Craftsmanship. I am sure I will be ordering from you again.
" Just want you to know...people stop by and say "Great Fence - how old is it?" a LOT. And this spring a tree fell on the fence in a storm and reduced 2 sections to spaghetti...I had a couple sections left for another project and was able to just pull out the 2 sections, slide in the 2 new ones..and voila! 2 new sections of "how old is it" fence...a REAL selling point in my book.
Just a quick "Thank You" email!!! The gates arrived the day before yesterday and they are EXACTLY what we had in mind. Thanks a ton for your patience and very capable assistance.
"Just wanted to thank you for a beautiful addition to our Butterfly Garden ( in the making). After you personally delivered it ( we were out of town), it only took 20 minutes to carry it to the site & set it up. We have received nothing but compliments from all the neighbors. We are pleased." Colleen & Dave
"Received the fence Friday and set it up today.
I love it!!!!"
"Got my 48" tall gate. I put it up this weekend and we love it. Thanks. Dan
I'll be back."
"Hello, Garrett. We received our fence; and have installed it already. It really looks great, our view of the lake has dramatically improved. The fence softens and frames the landscape so much better than the modern commercial fence that we had before. The garden fence and gates are charming! Just had to let you know we're very pleased! Thank you! Chrys and Gio"
"Just received the rake head. It's fantastic. Thank you! Dianna"
"Our gate arrived yesterday and it is absolutely beautiful! It is perfect...exactly what I was hoping it would be. Thank you so much and please be sure to thank Garrett especially for his insight in helping me choose the right size and type of gate for our yard. Jan"
"I love this gate! You did a great job. Thank you, Hilary"
"Garrett - Thank you so much for helping me with the purchase of my 8' ladder! Attached is a photo of it in its new home -- inside my narrow (but high) walk-in closet just off my bathroom. I really could not be more thrilled! The color is perfect, and it is so sturdy that I filled my upper shelves in no time! I am sure it will get many, many years of use -- and so will my shelves, now that I can reach them in style! Thank you, again! Diane"
Please know that your company has been, by far, the best supplier we have dealt with during our renovation. BY FAR. We really appreciate the level of service and desire for customer satisfaction you showed us.
Thanks for sharing what you did with the photos.
"Hi...Just wanted to Thank You for my rustic gate! It's perfect & exactly what I was looking for...very happy!
"I LOVE the fence, and promise when my curb flowers are blooming next summer,
during lily and rose time, I'll resend. I also expect to have blooming clematis on your
fence. You'll get those photos too. Regina" (Many of our customers send us photos of their finished projects. Go to the Photo Link to see them.)
"Attached are some pictures of the beautiful fence and trellis we purchased from you this summer to keep the woodchucks aways from our patio garden and to create a serene private garden space. Karen" (Many of our customers send us photos of their finished projects. Go to the Photo Link to see them.)
"thank you all so much, the baskets got here on Friday, I was able to fill them and give at the party Sat. night. I should have taken pics of them for you, they were so cute. Thank you for hurrying them along. Paula"
customer of many years, and always will be, you will never experience such a shop online, it is amazing, how they actually speak with you in regards to custom making your order right on the spot, you can not get this service any where online, especially for the huge products that they sell, they will make you a complete, very ornate, and very high end fence for your property, and have it to you in a few days, exactly the way you want it, heavy duty metals are used, no cheap garbage like you would find at a big box store."
"I just thought I would send you some pics of some of the stuff I have bought from you. Love it all. Carla"
"Very cool! Thanks so much for the fast shipping of those ladders. It gave us a project to work on and finish over the holidays. Tom & Jean"
"This fence was put up 3 times. The second time we bought fence from you we put up the fence on the left side of the house. Each time we changed the garden we took the fence down. The 2ND time we took it down was to install the planter walls. It's permanent now.
"Thanks, they just arrived and I LOVE THEM!!!!! They are going to be so perfect on my front porch post (my friends will want them). I will take a photo in a few days once I have my baskets and flowers planted."
"Again, Thanks for all of your fence over the past five years. Most grateful,
Eric and Jacquie"
"Thanks for helping me with my purchase - the bench is perfect in my garden. Cathie"
"I ordered a large iron bottle tree and 3 orange hand blown wine bottles for it. You were waiting on a new shipment to send the 3rd bottle to me. I am writing to see if you have received them, and also to tell you how much we love our bottle tree. It was easy to assemble, and is so very beautiful in our garden. Thank you for your help. Warmest regards, Carol"
"Hello, I have received the window boxes! They are perfect! Thank you so much! Karen"
"Just wanted to say thank you so much for sending the wrought iron stand. It is perfect!
Have a great summer.
"Love the chandelier I purchased. I'm updating my upstairs hall and placed it
in the dormer, where there is seating. Very eclectic! Many thanks for the
charming candle chandelier! Karen"
"Just wanted to let you know that I received 2 54" wrought iron topiaries. I just love them. Thanks you so much. I will tell everyone where to go. Trish"
"We have been meaning to write and let you know how pleased we are with the 2
cast iron London urns we received. They arrived perfectly and are a really
nice compliment to out front door. As soon as they are planted, we will
send you a photo of how great they look.
Thanks for running a great site with some really beautiful and useful items.
"Just wanted to say Thank You - I received my Ava Iron Chandelier and it is exactly as pictured and is perfect for our outdoor patio. Great company easy to work with and quick shipping!!"
"Just thought you'd like to know that not only did everything fit perfectly, I love it and it's just what I wanted. Thanks, your patience, guidance and caring and concern for what I was looking for was amazing. Lorna"
"The flower strap urn arrived this morning, and it's a nice addition to my fall border. Thank you again for the gift certificate, and much success to you. Regina"
"we got the step ladder and my daughter LOVES LOVES LOVES it! thank you!!!!!!!!
she already has it set up...but is going to wrap garland around it and hang her xmas cards on it during the holiday season.(she checked and it works great for her books too!) Martine"
"Thanks so much for your help. These are perfect.
I put tall Bougainvilla in them. I appreciate your assistance! Mary"
"I love this gate! You did a great job. Thank you,
"I just wanted to forward you a few pictures of the beautiful front of my house with the fence and gate - definitely worth the effort! Everyone has been stopping and commenting on how absolutely incredible it looks and how it just makes the house complete. It looks likes it has been there since the house was built in 1903 and that is exactly what I wanted. Since it is now in the cement, I have no doubt that it will be adorning my beautiful little antique cottage for at least the next century!
Thank you again Garrett for all your hard work and efforts to make this happen for me. Send me an email and let me know what you think when you get a minute. Kindest Regards, Angie"
"I could not be happier with my new red ladder! You can't imagine the years I've searched for what you did for me in a few days time. The internet can be great! I could not be happier. I am forever in debt to you for making this Christmas the best ever. So glad I found you!!! Jane"
"Got it, unpacked it and it is up! Wonderful! Thanks so much WOW Happy customer Marge"
"Just wanted to say thanks for selling great materials! After I purchased these shutters (some months ago), we moved to a new state and I just never got around to writing a review - but everyone who sees the headboard loves it. So thank you so much for the shutters and the great idea. Ariel"
"I LOOOVE my baskets...they are growing and just lovely on my porch..here's a picture to show you the beginning..thank you soo much. I am thinking of getting one of the smaller ones next year....i hope you will have them...thank you..."
"Garrett, Thanks for the fencing. It turned out great. Just what I was looking for since the bed had to be in front of a window. We cut down the three poles to match the height of the others and attached the post to the bed frame. It is very secure and does not hit the wall. Thanks,Sandra"
"I wanted to tell you how happy we are with our new urns!
We purchase the urns in Jan, to replace the one that were stolen. I can't believe how many complements we get from people walking by our house on the urns. I inform everyone about your website who inquirers about the urns. Thank you! Claudio"
"Just wanted to let you know they arrived and they're PERFECT and so cool. Thank you! I'll be back next time I need an unusual, fun piece. Best,Laura"
"Thank you so much. Your customer service has been wonderful. I have already told friends about your site and I will be back in the future to shop. Thank you. Michelle"
"Deb, we received our plant stands yesterday. I LOVE THEM! They are perfect. I have looked all over for something like this and I could only find 'close' to what I wanted. I bought two garden urns from you last year and they, too, were exactly what I had been looking for. Thanks for having such great products and for delivering such great service. Susan"
"Dear Rustic Garden,
The orders have all been received - I am so happy! They are exactly as I wanted. Thank You, barbara"
"Wow you have amazing art planter, etc., pieces. I am keeping you in my fav sellers so when I get that cabin done, I will be back in touch! Amazing beautiful pieces. I may just get a little something now for my apartment; not sure. Very nice!"
"Great company , honest and fair prices , I do wish they could go back to when they actually made most of their stuff at their shop , it was great quality iron work at very affordable prices , they seem to have been forced on to the band wagon of import steel now , I will still buy from them , if it is from their original merchandise."